Responsible Gaming
Responsible Gaming Commitment: At PlayAmo, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our Australian players in maintaining a safe and enjoyable gaming experience.
Age Verification
PlayAmo is strictly for players aged 18 years and over in Australia. By accessing and using our services, you confirm that you are of legal age to gamble in your jurisdiction. We use advanced age verification systems to prevent underage gambling and protect minors.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in your own behaviour, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the extent of your gambling
- Neglecting family, friends, work, or other important responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when trying to stop or reduce gambling
- Using gambling to escape problems, relieve stress, or cope with negative emotions
- Failed attempts to control or stop gambling
- Gambling with increasing amounts of money to achieve the same level of excitement
Self-Help Tools
PlayAmo provides several responsible gaming tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
- Loss Limits: Establish maximum loss amounts to prevent excessive losses over a specified period.
- Reality Checks: Enable regular pop-up reminders during gaming sessions to help you stay aware of time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from PlayAmo for a period you choose (minimum 6 months for permanent exclusion).
- Session Limits: Set time limits for individual gaming sessions.
- Account Closure: Close your account entirely if you wish to stop gambling.
To access these tools, please log into your PlayAmo account or contact our Customer Support team.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, confidential support and counselling services are available:
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free and confidential gambling counselling and support service for all Australians. Provides information, counselling, and referrals to local services.
Gambler's Help (State-Based Services)
Each Australian state and territory provides dedicated gambling help services. Contact your local service for free counselling and support.
GamCare (UK)
Website: www.gamcare.org.uk
Leading UK charity providing free information, advice, and counselling for problem gamblers and their families.
GamStop (UK)
Website: www.gamstop.co.uk
National self-exclusion scheme for UK-licensed gambling operators.
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Provides resources and a national helpline for problem gambling in the United States.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Canadian organisation providing research, education, and resources on responsible gambling.
Call to Action
If you believe you may have a gambling problem, please reach out for help today. Problem gambling is treatable, and support is available. Contact one of the organisations listed above to speak with a trained counsellor who can provide confidential advice and support. You can also speak with PlayAmo's Customer Support team about accessing self-help tools or self-exclusion options.
Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.